Groups lose connection daily

Answered

George Allen

• October 08, 2020 21:53

I have three players, all with decent to good WiFi signal. About once a day the group connection fails. Is this normal? Any suggestions?

1

• Official comment

  

  Sam R.

  • October 09, 2020 13:33

  Hello George, 

  Looks like you've sent a support request in. A member of our support crew will investigate the log attached to that request and be in touch with what they find. 

  Regards,
  Sam R.
• 

  George Allen

  • October 12, 2020 20:51

  Why does this show as "Answered?" I have not heard from support, there has not been an Answer.

  1

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