Node2 - issue after last update

Answered

bruno b

• January 03, 2021 17:58

Hello,

Since I ran the last update (this week-end), my node2 is no more working. here is what i have : it is blue during 1 min then blinking red for 10 sec, then 1 flash in green before getting back to blue, and then restarting the same sequence (blue-red-green-blue..). I have tried many thinng : connected it directly to the box, putting the power off before for a few min and then restart...

Have you already experience such issue and what will you advice me?

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• Official comment

  

  Tony W.

  Product Support Manager

  • January 04, 2021 12:57

  Hi Bruno

  I am totally guessing here but if you have a USB Drive connected, there is a file on the USB drive causing the player to reboot. Disconnect the USB Drive and consider moving the USB drive to the router or purchase a proper NAS to create a Network Share.
  
  https://support.bluos.net/hc/en-us/articles/360000465747

  If that however is not the issue, please e-mail us directly at support@bluesound.com so we may take a closer look
• 

  bruno b

  • January 04, 2021 13:45

  Hi - thanks for your answer - there is no USB drive connected - As suggested, I have sent you this request to your support team.

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