Unable to connect

Answered

Nils Erik Langva

• September 26, 2020 11:25

I bought my device, Bluesound 2i three quarters of a year ago, and have not played a single melodie. A representative of the local vendor tried hard to help me out, but could only fine one out of two external harddisk.

After he left I reindexed the one disk but the app crashed. I tried for weeks but gave up. To day I installed the software update and tried again. I'm very careful with to type \\copytors name\path. I've givens datacourses in a profesinell capasity, so I do have some experience."No shares found" seems to be the eternal errormessage

 

Given all the complaints on the internett, the Bleusound is starting to look like scam to me. I used the Logitech system before, and it worked like a charm. 

0

• Official comment

  

  Tony W.

  Product Support Manager

  • September 28, 2020 14:26

  Hi Nils

  Glad to see you have opened a Support Request via the App already. Our Support Crew will help walk you through this. Often the issue is a security setting on your NAS not being able to connect as a Guest.

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