Cannot see Library in BluOS app

Answered

Paul Vitek

• November 17, 2020 15:08

I am using Windows 10 and have set up a shared file for my music library. In the BluOS app Settings>Music library>Network Shares, the shared folder is visible. However, I cannot find the library in the list of music sources. I believe I have followed all of the BluOS instructions for Windows 10 accurately. How do I access the library once it is established? Thank you for your assistance.

0

• Official comment

  

  Sam R.

  • November 17, 2020 16:31

  Hello Paul, 

  The Library should be accessible along the Navigation Menu:

  

  If yours does not show, it could be that the Indexing has not completed. You can see Indexing progress in the app under Settings > Music Library (along the top). 

  If there is no indexing in progress and your Library is still not visible, please send our support crew a diagnostics log via Help > Send Support Request in the BluOS app (log will be automatically attached) so that they may check out what's going on. 

  Regards,
  Sam R.

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