Node 2i suddenly very slow

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  • Official comment
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    Sam R.

    Hello Janne, 

    Not something I have seen personally, but as you've factory reset the player and router and still see the issue, I'd like you to replicate the issue and send our support crew a diagnostics log so they can investigate further.

    You may send this log via the BluOS app under Help > Send Support Request (log will be automatically attached).

    Regards,
    Sam R.

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    Tony W. - Product Support Manager

    Hi Jan

    I see you have not reported back to Kyle that TIDAL Connect was also causing issues after he recommended it, you should let him know by replying to your existing request.

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