Powernode 2i-HDMI connection problem

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  • Official comment
    Sam R.

    Hello Dave, 

    Hard to say -- in the Easylink setup (or general HDMI settings on this TV), do you have the Audio Out set to Auto? I would recommend ensuring it is set to PCM-Stereo to make sure that's the only audio mode that's passed on to the POWERNODE regardless of events. 

    If after changing you find the issue still occurs, please send our team a diagnostics log via Help > Send Support Request (log will be automatically attached) so they may look into this further. 

    Regards,
    Sam R.

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