BluOS 3.12.6 NAD 368 Tidal issues

Answered

Ilian chivarov

• November 05, 2020 20:23

Hello
after updating with version 3.12.6 the following problem occurred:
Turning off the amplifier staying logged in Tidal and a few hours later turning on the amplifier again I do not see the TIDAL menu. Going to Music Services
pressing TIDAL I see that I am logged in.
I have to log out and then log in again. Then the tidal menu appears and everything is ok.
please help

Ilian

0

• Official comment

  

  Sam R.

  • November 06, 2020 16:48

  Hello Ilian,

  Looks like you've got a request open. Our support crew will be in touch. 

  In the meantime, I'd recommend using TIDAL Connect so you can continue to listed to your TIDAL streams on your C368. 

  Regards,
  Sam R.
• 

  J Daun

  • November 12, 2020 16:19

  Workaround in this thread may work for you:  https://support1.bluesound.com/hc/en-us/community/posts/360051253994

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