Bluesound Pulse mini 2i overheating

Answered

Varnyú Imre

• September 15, 2020 06:23

Hi,

I bought a Bluesound Pulse Mini 2i yesterday.

After 1 hour of use, one side of the device heats up strongly at the bottom.

I estimate approx. 50 degrees Celsius.

Please let me know, this is normal or not!

Thanks,

Imre

0

• Official comment

  

  Sam R.

  • September 15, 2020 21:53

  Hello Imre, 

  Please ensure that Settings > Player > Amplifier Standby is set to ON, and ensure the player is not in direct sunlight or in an enclosed space with little ventilation. 

  If you find the speaker is still too hot to the touch, please send our support crew a log via the BluOS app (Help > Send Support Request; log will be automatically attached) so they may look into this further. 

  Regards,
  Sam R.

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