"player disabled" message - Amazon Music
Answered
The above message appears when I try to log into Amazon Music Unlimited UHD and can get no further.
Any suggestions? I am in the UK.
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Official comment
Hello Tom,
Truth be told I've personally never seen any report of this error message, and I don't know what sort of error "disabled player" would infer (perhaps an Amazon API error message rather than BluOS?).
It's a shot in the dark, but I would recommend disconnecting power from your VAULT, rebooting your router, and once the router is back up power up the VAULT and try again.
In the meantime, I see you've got a support request open, so a member of our support crew will investigate further and be in touch.
Regards,
Sam R.
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