BluOS controller Win 10 won't allow Local Share of music
Answered
Beyond annoying. Bought my Node2i a few months back, no issues. Win 10 PC, iOS app. Today I noticed it wouldn't play my library, which is on an external USB HD. All lossless files, if that matters. Kept saying no file at that location. So check and discover the app can't connect to the network. Tidal is working fine.
So go to PC, and BluOS controller won't load any folder when using Local Share. Starts. Goes to screen saying sharing permissions must be enabled. Click Authenticate. After wait of 10-15 seconds, I get a Windows User Account Control screen asking if I want to permit this device to make changes. Say yes. Process resumes with BluOS. Then stops with screen saying Not Complete There is a problem adding this local share.
Both the Node and the controller are using current software. Win 10 updated fully as well. Also, I've checked the folder and it is already set for BluOS sharing. So something is happening here with the Authenticate not going through, I'm guessing.
Anyhow, any help? Have no access to my local music, as I'm about to cancel Tidal, it'd be damn nice to have it. Pretty maddening messing around with this and getting nowhere.
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Official comment
Hello,
I see you've sent in a request to the support crew; in the meantime, I would recommend trying to add your local library using the Network Share steps to see if the share will mount this way.
Please see the first section regarding Network Shares on our knowledge base article on File Sharing - Windows here: https://support.bluos.net/hc/en-us/articles/360000186887
Regards,
Sam R. -
Thanks. But now having issue with Windows 10. Cannot get the damn security tab to appear on the folder properties. Don't have gpedit and the registry change suggestion to enable this takes me to a registry folder that doesn't exist. So I do all this, but don't have an Explorer in my registry after Policies. Nothing there. No instructions to create this, so wary about doing it with the possibility I'll do some damage to the registry file. Any advice?
Windows Key+R > Type regedit and Enter
Navigate to following path
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\Explorer
In right-side pane, create a new DWORD NoSecurityTab and set its value to 0. It'll immediately add "Security" tab for all files and folders properties window. If it doesn't add the tab, you can log off, restart your system and check0 -
Succeeded with getting the Security tab enabled on my internal C: drive by adding the registry key. Could not get Win10 to allow the security tab on any folders on my external USB drive F: (where I have my music stored), though. Not sure why this would be an issue.
But still no dice. Tried manually mounting the network share in the app, too. Just get mounting failed message.
At a complete loss on this. No clue how or why this happened, but have spent way too long already trying to fix this issue. And of course there isn't a good option to just go to a USB HD plugged right into the Node2i, as it has to rescan all my 15,000 music files every time there's a power outage. Or the Node2i locks up. Had an issue tonight as well where it just couldn't be found on network. Unplugged it and it came back up without an issue. And now of course I need to take 30 mins or more to index all the music files on the USB HD again.
Come on, folks. Been a couple of days waiting for formal assistance here now, too. Spent a lot of $$$ on this thing and this is really unacceptable. Not sure what issue is, as sharing all enabled for the folder. Generally know what I'm doing with PCs and networks. No expert, but know my way around. Seems to be something happening when the controller goes to Authenticate after selecting the Music folder in Local Share, as I never get any sort of option to accept any sharing options or input my admin password or whatever.
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This WAS not answered or solved! Got an email from support offering a solution that did not work, and support closed the ticket on that same email. Would've been nice to have had a chance to try the solution before closing and reporting this as answered/solved.
Very, very frustrated.
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I see you have an OPEN Request - please continue to work with our Support Crew and they will be happy to assist...
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Following up to note that Eric solved my issue with a call. Allowed the folder to be shared by going through Network and using IP address instead of computer name. Worked immediately. So back up and running. That said, pretty clear that this is a workaround and that there are issues with Local Shares and at least some Win 10 PCs. Something isn't working right with the BluOS software that causes it not to find or use or both local music folders.
In response to Tony -- my request was closed and reopened. When I wrote that, it had been closed. Anyhow, issue fixed for now, although certainly not confident in the BluOS software.
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This is a nightmare. I cannot get any local shares to work. I have allowed all Music folders to be shared, I have put in my IP address in place of 'computer name', and have tried in every way possible, but there must be some hidden trick that I just can't find.
The player is seeing the network and can stream music and radio stations. All is good, but it refuses to see my HDD that contains all my music files. I have wasted tens of hours trying to get this to work... reading articles from above, calling (and leaving my name and phone number many times, but no one calls me back), and more. Ready to return this thing.0
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