Node 2i after update no longer sees NAS drive
Answered
Just Bought Bluesound Node 2i and pair of speakers after getting it all updated and working with NAS drive the next day the app says there's another update. After update Bluesound does not appear to even look for NAS Drive. I tried removing the share and re-adding no luck. I tried weakening SAMBA on router no luck and all other PC's see NAS and work just fine. I tried manually adding NAS no luck and I tried removing app and reinstalling no luck.
Clearly something is wrong with Bluesound as all PC's see and play NAS drive wirelessly in house and Bluesound Speakers and Node2i play streaming radio. Now what do I do.
Your help articles do not work. I am a new customer who switched from SONOS and I am not happy.
Thanks for any help that resolves this. Also can't get any support help.
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Official comment
Hi Jason
I see from our Support Crew logs you are working with Nishchal on our team - you are in great hands and he will get you pointed in the right direction.
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Additional Info Asus RT-AC5300 running DD-WRT June 2020 Firmware. Re-flashed Node 2i with 10/20/2020 update just to make sure with no difference. Clearly an issue with Bluesound update as it worked fine on 10/19/2020. Streaming radio works but will not look for NAS and manually share fails. WTF? is all I can say. Samba is set to minimum SAMBA 2.02 to maximum Samba 3.1 and every machine in the house can see NAS drive.
Tried contacting Bluesound multiple ways without answer. They should roll back update if they can't figure out what they did.
Any suggestions would be great as there is no other logical reason for this.
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Synology NAS?
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No its a Seagate 5TB hard drive. It worked on 10/19/2020 and then didn't after yesterdays update. I tied weakening SAMBA to NT1 minimum through SAMBA 3 maximum with no encryption. I tried checking Public share. It makes no sense since it worked one day then next not. Every Windows 10 PC sees it just fine and can play it.
The Bluesound Node 2i is connected directly to the router that the NAS drive is connected to as well. I am stumped.
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Anyone that can help would be great at this point. I am not an expert but an advanced user. I read pretty much every article I can find even looked to see if there was any issue with DDWRT and can't find anything to suggest a problem outside of Bluesound update.
On 10/19 the library was indexed and working. On 10/20 it showed library but wouldn't play it. I tried reindexing library, the rebuilding library through Help/Diagnostics. Restarted everything by unplugging every unit and restarting router. All failed. I then removed shared library and app and reinstall app, plugged everything back in and it just doesn't find it.
Need help as I have spent 8+ hours trying to self diagnose this to listen to my library.
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This must be an issue with the configuration in DD-WRT - either with share access rights or SMB settings. Unfortunately I know nothing about DD-WRT so can only guess what may be wrong. I'm assuming that you are running some sort of SAMBA configurable server on the Seagate HDD and that access is set to public? If you can't resolve the problem with DD-WRT my only suggestion would be to consider an alternative firmware for your router such as Asuswrt-Merlin
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