The sound cuts off, but the song still "plays"

Answered

Sander Lysgård Martinussen

• October 16, 2020 14:51

When I am listening to music through the Bluos app to my Nad amplifier, the sound suddenly cuts off after about 2 minutes. The song still goes on in the app but there's no sound coming out. When this happens the amplifier is nowhere to be found in the app, as it is searching for one. Been trying to reset and reboot the bluos function on my amplifier, deleting and re-download the app without any luck... Nothing seem to work.. What do I do?

0

• Official comment

  

  Sam R.

  • October 16, 2020 15:21

  Hello Sander, 

  I have escalated your case. A member of our support crew will be in touch. 

  Regards,
  Sam R.

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