Issue with Windows controller playing correct songs on Vault 2i

Answered

Jordan Leyh

• October 12, 2020 18:48

Hi we recently purchased a Vault 2i and we are experiencing difficulties with the Windows Bluesound Controller When we choose a specific song it seems to play a different song. If try again it will play that incorrect song again. The phone application works just fine. We've tried reindexing and that was to no avail.

Do we need to assign a static IP to the Vault? We simply added the Vault to our list of PC drives manually via IP address. We did not give it a static IP

We appreciate the help. Thank you.

0

• Official comment

  

  Sam R.

  • October 13, 2020 13:44

  Hello Jordan, 

  I've escalated your case. A member of our support crew will be in touch. 

  (I personally don't believe this is an IP issue)

  Regards,
  Sam R.

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