Nad M10 contrast issue/colour fade

Ritchie Hutton

• September 09, 2020 09:54

Any advice appreciated. When my Nad M10 comes out of standby the colours will sometimes be faded (see images below). Each time the M10 comes out of standby the colors loose contrast and start to look increasingly washed out. The viewing angle also gets worse and the viewing angle is strangely best from below the screen! It can be fixed by powering off and unplugging it for 20 minutes. Sometimes simply putting it into vacation mode for 20 minutes fixes it. Invariably and inexplicably it does sooner or later come right when coming out of standby. But then sooner or later it will come out of standby looking washed out again. The photos attached illustrate the problem but it gets much more washed out looking if not corrected. And these photos don't demonstrate the viewing angle problem. I would like to understand whether anyone else has this issue. Is it a firmware or hardware problem? I have a current support request but have heard nothing (194444). Any thoughts appreciated.

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  Permanently deleted user

  • September 10, 2020 05:02
  • Edited

  I experience exactly the same on my M10. Though my screen fades completely (dark greyish band + light greyish band horizontally) reboot don't solve this, have to un- replug the unit. Very annoying.

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