1 comment

  • Official comment
    Sam R.

    Hello Dree, 

    Please put your phone into Airplane Mode, disconnect the Vault from power, and reboot your router. After 5 minutes, you can power up the Vault and take your phone out of Airplane Mode. Once the Vault is back up with a Blue LED, check the app. 

    If you still cannot find the Vault, please email with the make/model of your router and any network extenders/access points/etc you have on your network.

    Sam R.

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