Was working nicely...

Answered

Dalrt

• September 05, 2020 01:04
• Edited

Was about ready to give up and send this thing back and then FINALLY I got it working properly for the last 2 weeks. Now all of the sudden it’s not loading, losing connections, errors. Having to restart multiple times. Ridiculous already.

For example: just now I tap the “Spotify” link in the main Bluesound menu and it takes me to “Choose your music” so I tap that and then it’s gone and I get the error “Couldn’t load settings”.  Then I restart and it says “No player selected”. Then I restart twice and it says “What do you want to do?” So I select “Choose your music” and settings won't load. I could go on and on and on. This is sooo damned frustrating.

I love the unit when it works well and consistently but that’s only been two weeks out of three months.

What happened?

Using the Node 2i

 

Dale

-1

• Official comment

  

  Sam R.

  • September 09, 2020 15:29

  Hello Dale,

  As per Spotify's design, you cannot stream Spotify via the Bluesound app; you will need to use Spotify Connect via the Spotify app to do so. 

  That being said, regarding other playback on the NODE, I would recommend re-doing your WiFi configuration; with the release of BluOS 3.10, we made connectivity and stability improvements, though you may need to re-do your WiFi configuration on the NODE for these to reflect. 

  The easiest way to do this is by the steps provide below:

  1) Disconnect the power from your Bluesound Player

  2) Connect an Ethernet cable directly to the Bluesound Player, which goes directly to your router

  3) Connect the power back into the Bluesound Player

  4) Wait until the LED is solid blue on the top of your Bluesound Player

  5) Open the mobile BluOS controller while connected to the WiFi network of your home

  6) Select the 3 lines in the top left corner of the BluOS app and go to Settings

  7) Select Player and then WiFi

  8) Select the WiFi network you wish to connect to and enter the password for it

  9) Wait 5 minutes and then disconnect the power from your Bluesound Player

  10) Disconnect the Ethernet cable and then reconnect the power for your Bluesound Player

  Regards,
  Sam R.
• 

  Dalrt

  • September 29, 2020 12:53

  Thanks Sam. Working well now.

  0

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