Iphone App problem

Answered

Robert Woods

• September 01, 2020 11:49

Hi,

 

After months with no issues, I am now getting a very frustrating problem.

On my Iphone App, the 'Choose Music' option no longer functions. All I get is a screen with 'Settings' (which then fails) or help, which doesnt!

I can still control the player with my PC or my wifes IPad but not on the phone.

I have updated everything and reinstalled but nothing seems to help!

Rob.

 

 

0

• Official comment

  

  Tony W.

  Product Support Manager

  • September 15, 2020 19:10

  Hi Robert

  Uninstall the App. Disconnect from your home network and 'forget' the network. Re-establish a new network connection and re-download the App.

  Something is corrupt in communication with your phone and the network router. This will resolve it.
• 

  Thomas Meyer

  • December 22, 2020 19:38

  Hi Robert, I have the same problem. Even if the player is running, I sometimes can't control the Node nor can I choose any music after starting the BluOS controller. New installation does not help. This problem does not apperar with the Windows App on the laptop. So I think it is an iOS problem.

   

  Regards, Thomas

  1

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