Multiple Bluos versions listed in Windows 10 Apps

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5 comments

  • Official comment
    James Schaad

    SOLVED:  Used 'Programs and Features' via 'Control Panel' and was able to 'uninstall' duplicate listing (removed from list).  Re-installed ver 3.10.0 and it seems to running ok.  Looks like the old school approach wins again.

  • Ray

    The controller install doesn't manage updates of previous versons properly. You need to uninstall older versions prior to installing newer versions.

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  • Tony W.
    Product Support Manager

    Hi Ray

    We are having a hard time replicating this but I have forwarded your feedback to QA for further investigation.

    Thanks for letting us know.

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  • Ray

    I've already cleaned up the previous versions so I can't provide a screen shot. I had the same 2 older versions in Windows Settings/Apps & features and 3.10 was not listed. I uninstalled 3.8 and got an error trying to uninistall 3.6. Reinstalled 3.10 and now only 3.10 shows in Windows Settings. It may have something to do with installing for a single user vs all users.

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  • Ray

    I just had this issue again installing 3.12. The issue with not being able to do a clean uninstall might be related to the default folder of "C:\BluOS Controller" when the single user option is selected. Programs for single users are typically installed in the user's AppData\Local folder not under the C:\ folder.

    If you install one version as single user then try to install a newer version for all users then it gets all messed up and the Windows Setting uninstall fails. I had to use regedit to clean up all references to BluOS before 3.12 would install.

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