Node 2i not indexing files on USB attached hard drive

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  • Official comment
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    Sam R.

    Hello Nick, 

    I see you've opened a support request -- if you could follow up with a diagnostic log (Help > Send Support Request, log will be automatically attached) after performing another reindex so the support crew can look into what may be going on. 

    Regards,
    Sam R.

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    Ned

    Ensure that the usb drive is FAT32 or NTFS. Mine came preformatted EXFAT and it drove me nuts brie I discovered that I needed to reformat in one of the other formats. Make sure your stick your music somewhere else first before formatting! FYI I had no Wi-Fi issues myself. Too far from router?

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