Node 2i not indexing files on USB attached hard drive
Answered
Hi,
I've just bought a Node 2i, during the setup process I followed the video process from the Bluesound site but couldn't see the Node under my WiFi network as a selectable option. But it did show up as an "Airplay speaker" so I went down this road and it connected to my wifi, did an update & allowed me to use Spotify/Tidal etc OK.
I then used the BluOS MacOS app on my mac-mini to point the Node to my music folder on an attached USB drive. This folder now shows as local & network drive on the ios and osx app but the files are not indexing. I've tried to do an re-index etc but it gets to one track and stops.
I'm not entirely sure the Node is connected to my Network given that I couldn't see it during the initial setup as I described above.
Any tips would be greatly appreciated. Cheers
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Official comment
Hello Nick,
I see you've opened a support request -- if you could follow up with a diagnostic log (Help > Send Support Request, log will be automatically attached) after performing another reindex so the support crew can look into what may be going on.
Regards,
Sam R. -
Ensure that the usb drive is FAT32 or NTFS. Mine came preformatted EXFAT and it drove me nuts brie I discovered that I needed to reformat in one of the other formats. Make sure your stick your music somewhere else first before formatting! FYI I had no Wi-Fi issues myself. Too far from router?
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