Bluesound Node 1 : solid red light, does not respond
Answered
Hi there
receiving an upgrade notice 2 days ago, I accepted it and upgraded my Bluesound Node 1.
After the upgrade, I used it to listen some music, but noticed it was not working properly (very bad response times).
Yesterday when I turned it on, it did not work and was stucked with a solid red light.
I tried all proposed options : factory reset, upgrade with USB key - nothing worked.
My node is connected through LAN cable.
After reading similar (and lots of...) post about the same issue, I suppose it's dead... but in case there is something else to try, please let me know.
Thx.
AA
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Official comment
Hello Antoine,
It may be possible that you are experiencing an issue we found occurred on some Gen 1 NODES after the 3.10 update. Please see https://support1.bluesound.com/hc/en-us/community/posts/360049475773 for updates on the progress of a resolution fix (hopefully within the next day or two).
Regards,
Sam R. -
Hello Sam
I did not do correctly the factory reset... did it tonight, and it seems my Node is recovering...
It's currently indexing my NAS, I think it should be ok after that....
Thank you for your help
AA
Edit : my Node worked for a few hours before the solid red light came back... I probably need that next update : can you please keep me posted when it's available ?
Thx0
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