Noises / Audio dropping

Answered

Ghais01

• August 26, 2020 17:18

Upgraded to the latest 3.10.0 and now there are pops and crackles during playback and also audio dropouts when connected to a DAC. No issues prior to the update.

0

• Official comment

  

  Tony W.

  Product Support Manager

  • August 26, 2020 17:25

  Hi Ghias

  Thank you for letting us know and we do apologise for the inconvenience as we are working to quickly resolve the issue. 

  Please follow this thread for the latest news on this issue; https://support1.bluesound.com/hc/en-us/community/posts/360049326734
  
  I am closing this post so as we can better provide updates to everyone on the matter.

  Thank you for your patience.

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