Suddenly can't mount NAS shares

Answered
Chris Starkey

Hi, everything's been fine with my Node 2i's since I bought them about a year ago.

My music library is on a Synology NAS but, like a lot of people, I download and organise my music using a PC. Recently the PC had a Windows 10 update, as a result of which my PC would no longer connect to the NAS folder. It seems that Windows 10 no longer supports SMB1 (which my Synology defaults to) so I changed it to SMB2. My PC immediately connected to the Synology and everything (I thought) was fine. This might be relevant to my current problem, or might be a red herring.

The next day, none of my 6 Bluesound speakers would connect. Services like Spotify and TuneIn are fine but I cannot connect to my local library. The network share has disappeared in Bluesound Settings.

When I try to reinstate it, I get the message "Mounting share failed". I've tried both "\\192.168.1.3\Music" and "\\NAS-Music\Music" but nothing works.

Has anyone had something similar?

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Comments

4 comments

Date Votes
  • Official comment
    Mark Everett
    • Edited

    Hi Chris,

    Did you remember rebuild the index in BluOS after having changed the SMB version on your NAS?

    (Help > Diagnostics  > Rebuild Index)

    I had exactly the same issue which the rebuild fully resolved.

    Incidentally, its recommended that on your Synology you change the SMB range to 'SMB2, Large MTU' (min) ==> 'SMB3' (max) as per the following :-

    https://community.synology.com/enu/forum/1/post/120393

    regards,

    Mark

     

     

     

     

  • Chris Starkey

    Thanks Mark, that did the trick. All sorted now.

    I didn't remember because I never knew about this! So I've learned something today.

    Thanks for your quick response, I could have been going round in circles for days without it. And without my music in these strange times I might have gone a bit la-la.

    Best wishes from England's Lake District

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  • Mark Everett

    I know exactly what you mean Chris. Hoping to get up to the Lakes myself next month if safe to do so!

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  • Jason Pansevicius

    I am having a similar issue with Seagate 5TB drive mounted as NAS drive. Bluesound Node 2i worked with NAS on October 19 2020 and then next day after Bluesound update I tried reindexing then rebuilding, then deleting and re-adding library and now it cannot see it at all. Every PC in the house sees it just fine and can play music. Streaming services work.

    Seagate has no settings. I am using ASUS RT-AC5300 Router running June 2020 DD-WRT. Samba is set at minimum Samba 2.02 and Maximum 3.1 with no encryption. I tried weakening it with no difference. 

    How can Bluesound Node 2i see NAS one day and then not at all? I have tried many things:

    See post NODE 2I AFTER UPDATE NO LONGER SEES NAS DRIVE for more details. Thanks for any help connected Node 2i to router and NAS to same router and it worked and now it does not.

     

     

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