New Node2 with WiFi problem




  • Official comment
    Sam R.

    Hello Conny, 

    The app should prompt you to install the BluOS 3.10 upgrade on the Node as well as the app (given you are experiencing connection issues, I would recommend temporarily connecting the Node to the router via Ethernet to ensure a quick and complete upgrade). This upgrade includes some stability improvements for WiFi connections. 

    If after the update and re-setting up your Node you still experience issues, please send our support crew a diagnostic log via the BluOS app under Help > Send Support Request (log will be automatically attached to the request) so they may look into this further. 

    Sam R. 

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  • Avatar
    Conny Tornkrantz

    Thank you for answering, I have solved this problem with my dealer, I got another one and everything works perfect now.

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