New Node2 with WiFi problem

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  • Official comment
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    Sam R.

    Hello Conny, 

    The app should prompt you to install the BluOS 3.10 upgrade on the Node as well as the app (given you are experiencing connection issues, I would recommend temporarily connecting the Node to the router via Ethernet to ensure a quick and complete upgrade). This upgrade includes some stability improvements for WiFi connections. 

    If after the update and re-setting up your Node you still experience issues, please send our support crew a diagnostic log via the BluOS app under Help > Send Support Request (log will be automatically attached to the request) so they may look into this further. 

    Regards,
    Sam R. 

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    Conny Tornkrantz

    Thank you for answering, I have solved this problem with my dealer, I got another one and everything works perfect now.

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