Mac OS and iOS favorites?

Answered

Tony Davies

• August 02, 2020 14:23

Has anyone been able to set favourites on Mac or iOS? The instructions don't match the experience and I just don't think it works. I have contacted support 3 times and had no answers. The app is horrible, which is a shame as the iNode2 is great

 

tony

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  Sam R.

  • August 04, 2020 18:09

  Hello Tony, 

  What music service are you trying to add favourties in? For me the iOS app seems to be favouriting as per normal (in Tidal at least).

  Regards,
  Sam R.

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  Tony Davies

  • August 04, 2020 19:55

  Hi Sam

   

  I am using Amazon Music HD

   

  Tony

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  Morgan Paki

  • August 05, 2020 02:09

  I am on macos and ios with a Nad M10 and I am unable to favourite albums through the bluos app, the favourite is recorded but the album will not turn up in my albums unless I click the heart icon from the tidal app.

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  Sam R.

  • August 05, 2020 12:43

  Tony, 

  Currently, with Amazon Music, there is no way to flag content as Favourite in the BluOS App like there is in other services such as TIDAL. You will have to mark favourites using your Amazon Music App or web interface, after which you may find these under My Music in the BluOS--Amazon Music interface. I understand this may be less intuitive, and our Quality Assurance is working on it. 

  Morgan, 

  Setting an album/artist/song as a Favourite in the BluOS--Tidal interface can be done by hitting the 3 dots beside the item and hitting Favourite in the list. It is then viewable in My Music. 

  Regards,
  Sam R.

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  Morgan Paki

  • August 05, 2020 23:30
  • Edited

  Hi Sam,

  I khow how to create the favourite within the BluOS app, that is not the issue. There is a bug, albums that I favourite within BluOS tidal do not turn up in the favourite albums area in my music, only albums I have favourited in the tidal app will turn up in this area.

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  Sam R.

  • August 06, 2020 14:17

  Hello Morgan, 

  I would recommend signing out of your Tidal account from the BluOS app (go to the side menu and select Music Services, scroll down until you see Tidal, and then Log Out), reboot the device, and then log back into Tidal from the BluOS app (in Music Services).

  Regards,
  Sam R.

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  Morgan Paki

  • August 19, 2020 22:49

  Hi there, there is definitely a bug in the app. 

  The issue appears on all the platforms I am using your software on.  There is no way to favourite things in tidal and when I view my favourite albums and remove the favourite they are still shown there. If I try adding a favourite to an album then proceed to my albums I cant see it appear, then on returning to the album it is back to it's not favourited state.

  As soon as I try toggling the love heart in the actual tidal app I am able to see the album appear or disappear in the bluos app.

  I am using the latest software on all platforms and have tried logging out and back into tidal in bluos.

  I have tested on macos, the nad m10, iphone and ipad.

  Please do not try and tell me how to use the app again as I am positive that it is a bug that I would like fixed as I use the favourite feature a lot to save albums I like  

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