1 comment

  • Official comment

    Leave it unplugged overnight then plug it back in. Wait an hour after it's plugged in and see if it is still unresponsive. This process resets the CMOS battery of the player's motherboard.  If it is still unresponsive, please contact us at with the player serial number, date of purchase and your geographic region so we can review warranty or repair options with you.

    Comment actions Permalink

Please sign in to leave a comment.