Pulse Mini no power

Answered

Pierre-Olivier Gratton

• July 16, 2020 19:20

Hi, for a unknown reason, my Pulse Mini stopped working.  No lights and no power.

I have the unit since approx 4 years.

Any ideas to solve this problem?

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• Official comment

  

  Tony W.

  Product Support Manager

  • July 17, 2020 15:21

  Leave it unplugged overnight then plug it back in. Wait an hour after it's plugged in and see if it is still unresponsive. This process resets the CMOS battery of the player's motherboard.  If it is still unresponsive, please contact us at support@bluesound.com with the player serial number, date of purchase and your geographic region so we can review warranty or repair options with you.
• 

  Hannes Brenneisen

  • April 06, 2021 15:28

  I have the same problem. Your proposed solution didn't work. Speaker bought in April 2017 in Germany. Any other recommendation?

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