Windows Controller App - restart

Answered

Michael

• July 08, 2020 07:33

Hi,

just tried the windows version of the controller (not because I wanted to do so but to check something for the support team) and I was surprised about this peace of art...

• 136MB?! Maybe the program should be written by using C# or another "real" programming language.
• No signature certificate available !
• Installation to the root of the harddisk
• User interface seems to be simulated as it doesn't scale correctly with the window size
• No keyboard control (cursor keys, quick search,...)
• Mouse support is horrible and works randomly (scrolling slider, volume control,...)
• no fullscreen mode, no themes, no font scaling,...

Sorry 'bout this negative feedback.

 

 

 

 

 

1

• Official comment

  

  Sam R.

  • July 08, 2020 13:40

  Hello, 

  Thank you for the feedback. I will pass it on to our QA team for further review. 

  Regarding keys and mouse support:

  There are hot keys supported in the Windows app -- please check Help > Shortcuts for this. 

  I am unsure why you are experiencing mouse control issues. I have personally found cursor actions and scrolling to be adequately responsive. 

  This being said, I must reiterate that we do sincerely appreciate yours and all customer feedback as it helps us improve the user experience. 

  Regards,
  Sam R.

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