Multicast trouble and a software proposal

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3 comments

  • Official comment

    Hi Martin

    The other more reliable and user-friendly option is to ensure your router support Multicast. Also if you have IGMP Snooping, please enable it. If you have IGMP Proxy, disable it. Ensure your wireless extenders also support Multicast.

    If you have other issues or problems, please work with the Support Crew by selecting Help, Send Support Request in the App to help troubleshoot.

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    Martin Eskildsen

    Hi Tony,

    Sigh. Multicast on my network works for everything else (primarily mDNS). Everything but BlueSound.

    My current router supports multicast. My previous router supported multicast. None of them support IGMP snooping. I don't use WiFi extenders.

    I suggested a way to add robustness in an imperfect world, and, as I resignedly expected, I got a response requiring perfection. It's like having a car that will only run if the road is freshly paved.

    Well, that's that, then. So long and thanks for all the fish.

    /Martin.

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    Tony W. - Product Support Manager

    Hi Martin

    We would be happy to help but will need some more info. I am escalating your issue to our Support Crew so we can better help 1:1 what is happening here. When you see the support Request in your e-mail box, kindly reply with the make, model and version of your router along with the make model and software version of your handheld devices so we can help troubleshoot.

    We can't help with all of Life, The Universe and Everything, but we can help here.

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