Google Assistant not available in your country

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8 comments

  • Official comment

    Hi David

    The issue is not at our end. Please troubleshoot your Actions on Google documentation to see if you are being GeoBlocked.

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    David Cunningham

    Hello, are you sure? Note that it isn't Google Assistant that isn't available, it's Blue Voice that isn't available. Perhaps there's somewhere you configure which languages and countries Blue Voice is available in?

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  • Avatar
    Tony W. - Product Support Manager

    We can confirm the App is not available due to your Google Settings.

    https://support.bluos.net/hc/en-us/articles/360035677894

    Unlike Alexa, we cannot specify regions, only languages, Google does that on our behalf. Please contact Google for more help.

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    David Cunningham

    Thanks Tony. Can you please let me know which language(s) Blue Voice is enabled for? I ask because I've got Google Assistant set to English (US).

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  • Hi David

    Sorry for the delay as I double-checked. I have confirmed with our Product Delivery Team and they have confirmed what I have on file here.

    • English - US
    • English - UK
    • English - AU
    • English - CA
    • English - IN

    But there are no regional limitations. The issues you are seeing appear to be at Google's end.

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    David Cunningham

    Thank you Tony. Of course, Google make it difficult to make any kind of support request...

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    David Cunningham

    Just to help others, I got it working by changing the Android language rather than the Google Assistant language, to one of the languages in the above list.

    Perhaps English - NZ could be added to the list in the future.

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  • Thanks for the feedback David, we are already looking into it

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