Iphone connection to powernode



1 comment

  • Official comment

    Hi Pedro

    Sounds like your router may be blocking network traffic or is having a problem updating multicast traffic...

    • Please power down your players and any other network-attached devices. (Laptops, tablets and smartphones you can simply put in Airplane Mode).
    • Unplug your router for 30 seconds then plug it back in
    • Wait 5 minutes
    • Start powering up all your Players and network devices.
    • Reconnect your tablets and laptops
    • Relaunch the app

    This will reset your network router's cached addresses. Setting a DHCP reservation for devices will help.

    If the problem persists, however, please e-mail the make, model and operating system version of your smart device to support@bluesound.com. This can be located in the settings menu, about the phone or tablet. Also, do you have a wireless extender or bridge the Player is connected to? If so please include the make and model of that along with the make and model of your router in your e-mail.

    Comment actions Permalink

Please sign in to leave a comment.