Manual firmware is not working!

Answered

Martin Olsson

• June 09, 2020 22:07

I replied earlier tonight to someone who posted about this problem yesterday.

So, please get this going - I have a unit I cannot use right now because it failed to update properly via the BluOS controller.

0

• Official comment

  

  Tony W.

  Product Support Manager

  • June 10, 2020 16:28
  • Edited

  Hi Martin

  It is very rare that you require a USB drive for firmware downloads as the only problem it really solves is not being able to access your network gateway while in upgrade mode. Please select Help, Check for Upgrade to run a firmware update. If you are having problems (now or consistently), please select Help, Send Support Request or e-mail support@bluesound.com so you can run the upgrade regularly when it occurs.

  Other good trick is to temporarily wire the player - just during the upgrade.  

Please sign in to leave a comment.