Music stored on USB not showing up in bluos

Answered

Tom-H

• June 14, 2020 23:46
• Edited

So I got an USB drive last year for xmas, I wanted to put all my MP3 music and flacs on there, I seem to remember I had a problem with it and that the music didnt show up, but somehow I got it fixed but don't remember how I did. Now today I put another album / folder on the drive and wanted to listen to it, but when I checked the folder was there but no music was shown inside, I then checked some of the other music folders on the drive and they were also empty, and some of them even said no content found. I did find one folder where the MP3 music files showed up but the others I checked was empty.

Any tips or ideas as to how I can get this fixed? I tested with bluos on both desktop computer and on ipad / iphone but no difference.

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• Official comment

  

  Tony W.

  Product Support Manager

  • June 15, 2020 14:41

  USB Drives take time to index on every boot. It's not the best experience. Check your network router documentation and consider connecting the drive to USB Port of the router and create a Network Share; https://support.bluos.net/hc/en-us/articles/360000469948
  
  Here's why it will be a better experience for you; https://support.bluos.net/hc/en-us/articles/360000465747
• 

  Tom-H

  • June 18, 2020 01:36

  Okay I managed to add folders to local shares and it is now reindexing them. It seems to work now, very nice, though I do have the USB drive also that works, but if I get new music it might be easier using the local shares so I dont have to put it on the USB drive and wait for it to re-index. Thx again for your help.

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  Tom-H

  • June 15, 2020 02:03

  I dunno what happened but a couple hours later I checked again and now they were all there. Not sure if it was the bluesound device that needed some time to identify the drive again after it had been unplugged or if it needed time to index all the files in each folder again. But all seems to be good now.

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  Tom-H

  • June 18, 2020 01:17
  • Edited

  Thx for the link, I actually think I tried to set that up before the network sharing but as many others have written they couldnt get it to work. So I just thought okay im just gonna use a USB drive and put my music on that problem solved. maybe I should try the net work sharing again but not sure if I can get it to work cause I tried it before with no luck.

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