Another download issue

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3 comments

  • Official comment
    Sam R.

    Hello Bas, 

    I have escalated your case manually, which should bypass the delivery error message. A member of our support crew will be in touch regarding the upgrade (and hopefully we can also gather info on why the email bounced back).

    Regards,
    Sam R.

  • Jesper moeller Nielsen

    have the same experince, mailed from two different mail add....still no reply

     

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  • Bas de Natris

    In the end, I got in contact with Bluesound support - they tried multiple things to download the upgrade. In the end, they were not able to. I bropught it to Hifiklubben (where I bought it), they took it apart, cleaned in internally, replaced a usb storage device that sits internally) and it works again

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