BLUOS skill not available

Answered

ouafi

• June 09, 2020 11:44

Hi,

I wanted to use Alexa with my Node 2i. However, I cannot find the skill in Amazon Alexa app. Any idea why?

Thanks

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• Official comment

  

  Tony W.

  Product Support Manager

  • June 11, 2020 14:55

  Hi Ouafi

  Everything you need to know About the BluOS Voice Control for Alexa can be found here; https://support.bluos.net/hc/en-us/articles/360009439514

   
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  ouafi

  • June 11, 2020 18:17

  Hi Tony,

  Thank you for your reply. I saw this page. However, I am blocked in the first step: I cannot find the skill of BluOS in Alexa. Is there any countries restriction? I live in Belgium

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• 

  Tony W.

  Product Support Manager

  • June 12, 2020 12:57

  Not geographically limited but perhaps language limited. The Alexa Skill is only available in English;

  • English (UK)
  • English (US)
  • English (CA)
  • English (AU)
  • English (IN)

  Sorry I am still working from home due to local COVID-19 measures and do not have an Alexa in my home but have reached out to one of my colleagues to confirm this is the limitation as he has one. I have asked him to report back if I am in fact wrong...

   

   

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• 

  Tony W.

  Product Support Manager

  • June 12, 2020 14:13

  This is confirmed - if your language is not one of the Above Englishes, you will not see it. 

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• 

  giulio cesare

  • December 11, 2020 14:29

  Hello,

  I'm italian, here to your Node 2i is going well .. do you plan do improve Alexa Skill in italian too shorthly or in Italy we have non chance to use your Node 2i with voval interface?

  Thank you in advance

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• 

  Tony W.

  Product Support Manager

  • December 14, 2020 14:18

  Hi Giulio

  Though we are looking at multilanguage support, I don't have an update at this time regarding Italian 

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• 

  lePaulo

  • March 30, 2022 17:34

  Please, provide the skill in French too!

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• 

  Jose Ignacio Labiano

  • February 16, 2023 12:59

  I am living in Spain. I can talk in English fluently. My Echoes are set in both languages. I can not understand why am not allowed to install the BluOS Voice Control Alexa skill. Every time I try to,  it redirects me to the Spanish Alexa skills web site where the BluOS skill is not available in English. Please make it available in English until you translate it to Spanish in the future!

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  Tony W.

  Product Support Manager

  • February 16, 2023 13:27

  Hi Jose

  According to Amazon, this is likely caused by your Amazon account being with Amazon.ES and not the above locations.

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  Jose Ignacio Labiano

  • February 16, 2023 18:28

  Thanks Tony.

  Is there any way around to change my Amazon ES account to one of the above locations temporarily to get the BluOS skill? Obviously I need to remain my account in Amazon ES where most of my skills are from like local news, weather forecast, etc. If not, do you have any future update regarding Spanish?

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