Wifi connection issues, factory reset doesn't work

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  • Official comment
    Sam R.

    Hello Menno, 

    When carrying out the Factory Reset make sure you press on the play/pause button as soon as you see that Red LED turn on -- I often find people press on it a little late. You'll know you've got it in time when you see the LED turn green quickly and then back to red. 

    Failing that it may be faster to temporarily connect the Node via Ethernet and then redo the WiFi setup through the app all together. 

    Regards,
    Sam R.

  • Menno Nikkels

    The factory reset didn't work actually, the light stayed red before after a quick blue blink turning to constant green blinking again

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  • Menno Nikkels

    Thanks, it did work eventually, after removing the input cables....

     

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