Lip Sync - Node 2i (digital out)

Answered

Comments

67 comments

  • Tony W.
    Product Support Manager

    Hi Evgenii

    We are not ignoring you. As mentioned, it is a current limitation of 50ms. The reason why are discussed above. Also as mentioned, it has been passed along to our Quality Assurance Team for review. Based on the response from our Social Media team, you see they are in fact reviewing it. Unfortunately, these are not quick fixes and do take time. This is also exasperated as our QA Team is no longer physically located in the lab but working out of their homes due to our organisations commitment to slow or halt the spread of COVID-19. 

    The lag you are seeing of 90ms indicates other factors are contributing to the problem such as perhaps, your other equipment such as the TV and/or poor network signal to the rear players which can be looked at here; www.bluesound.com/network101. 

    Thanks for your continued enthusiasm and feedback, and for #LivingHiFi.

    -1
  • Tony W.
    Product Support Manager

    Hi James - please select Help, Send Support Request so we can help diagnose the apparently added lag...

    -1
  • Tony W.
    Product Support Manager

    Hi Evgenii

    As mentioned, for grouping reasons we cannot lower the timing to less than 50ms. This level is in fact lower than the industry standard for multipurpose streamers.

    If you have no intention of grouping your players, you can try disabling A/V Mode all together, but that may worsen the issue. It will worsen the issue if you group your POWERNODE to other players.

    Please also consult your TV and other devices in the audio chain to ensure they are not adding delay as well.

    -2
  • Tony W.
    Product Support Manager

    As mentioned, thanks for the feedback but BLUESOUND Players do not include analogue or home theatre bypass as their primary purpose is a multiroom playback system.

    Your feedback has been passed along for future consideration.

    -2
  • Tony W.
    Product Support Manager

    Thanks for your feedback

    -3
  • Tony W.
    Product Support Manager

    Thank you for your feedback Evgenii.

    Please see my earlier post on this topic; https://support1.bluesound.com/hc/en-us/community/posts/360046724114/comments/360012469474

     

    -4
  • Tony W.
    Product Support Manager

    Already answered here; https://support1.bluesound.com/hc/en-us/community/posts/360053115693

     

    -4

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