Pulse Bar Optical Input problem

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    Sam R.

    Hello Mckenzie, 

    It looks like our support crew tried to reach you over the phone but couldn't get in contact. I've escalated this case to the crew (I don't see a support request with your name; perhaps it did not go through?), who will be in contact as soon as possible. 

    In the meantime, I would recommend doing a factory reset on the Soundbar if possible (though be advised that this will clear all saved configurations and restore the Soundbar to factory settings). 

    Regards,
    Sam R.

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