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11 comments

  • Official comment

    Thanks for the feedback Cheong - I have passed it along for future consideration.

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  • Avatar
    Jan Koopman

    Same counts for me: only 30 albums in My collection. With Qobuz I can see all my favorite albums, but not with Idagio.

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  • Hi Jan

    We have replicated this issue here - it has been passed along to Quality Assurance and hope to resolve in the near future via a firmware update.

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  • Avatar
    Jens

    The limit of 30 not only affect albums, but i.e. the DISCOVER list too.

    My workaround for favorite albums, not in blueOS list, is to go to idagio, delete the album from favorites and add to favorites again. Then the album is on first position.

    On the other hand, I wish there would be a option to sort the favorites on idagio.

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  • Avatar
    Mun Hoe, Cheong

    When will this issue be resolved? 

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  • Avatar
    Mun Hoe, Cheong

    This issue is still unresolved. Is this a problem with Idagio or BluOS?

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    Jan Koopman

    I don't know, but in the Idagio app everything is working all right..

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  • Often Music Services have different licensing tiers - if everything is showing in the Idagio App but not in the BluOS App, this si a limitation or purposeful filter in the Idagio API to prevent certain content they are unable to play for licensing reasons on third party streamers.

    Please speak with Idagio about this content. 

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  • Avatar
    Mun Hoe, Cheong

    This cannot be a licensing issue.

    1. The same piece of music in my album collection can still be searched in BluOS and played.

    2. The limit problem does not apply to Playlists. I can add hundreds of tracks to playlist, and it displays them all.

    3. This limit of 30 "albums" apply to all the screens, such as New Albums...

     

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  • Avatar
    Roland Goetz

    I contacted Idagio and this was their reply:

    Thank you for your message, and please accept my apologies for this inconvenience.

    We are aware of this issue and the current ongoing discussion around it. However, I can assure you that this issue is not due to a licensing issue on our part.

    As several other users have brought this up, we contacted Bluesound directly this week. I was told by the Bluesound support staff that this limit of 30 albums is done for memory management reasons, and that the remaining albums should load within seconds when scrolling further down. However, having tested this on several different devices I can confirm that this does not do anything to show the remaining albums. Upon inquiry about this I was told that their "QA Team is reviewing it and hopes to resolve it in a near-future software update."

     

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  • Hi Roland - I in fact addressed the 30 search results issue yes - the issue you described in your separate post is not this issue. 

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