Garbled mqa files

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  • Official comment

    Hi Zoetan

    Check your DAC settings and please enable the external MQA DAC if it is so. If problems persist, please select Help, Send Support Request so we may review the log file. If you do send us the log file, please let us know the make and model of your third party external DAC.

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    Zoetenan

    Oh I have support ignores all my requests and closes my case. They are unwilling to help or even reply. I get that is covid 19. I have parapalegia so I get tough times but I own a lot of psb, nad and bluesound  I'm beginning to realize I backed the wrong horse so future buyers beware. I at least have a nice book weight.

     

    Not a customer anymore.

     

    Eric

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  • Hi Eric

    Request 181535 was opened regarding your MQA situation - due to the backlog, we simply have not reached that request. IN order to speed up the process, your follow up requests were not closed but merged into the original one. Thanks for your patience.

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    Zoetenan

    It must be a huge backlog because it's been going on since Febuary. 

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  • Thanks for your patience Eric - your February issue is a different matter altogether and I am aware of it. At your request, we have re-opened that request as well.

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