Vault 1 cant get the cover off



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  • Official comment

    Hi Mark

    The Bluesound VAULT has no user-serviceable parts. Please continue to work with your Open Support Request to resolve your issue through Service. I understand that due to the COVID-19 pandemic, the Government of Canada and Province of Ontario (where our head office is located) is restricting movement.

    We will be happy to help you as soon as we can.

    Thank you for your patience and understanding during this difficult time for all.

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