TCL TV Remote cannot be learned by Bluesound

Answered

Rod Louey-Gung

• May 23, 2020 04:59

Hi, I have a Node 2, and a Pulse Flex 2i.

I had both working with a cheap Asian TV remote for volume and presets.  It worked fine.

I have just upgraded to a larger TV. Brand is TCL.  Neither Bluesound devices can "learn" the new remote codes. TV is here:
https://www.tclelectronics.com.au/products/series-d-40-inch-d3000-full-hd-led-tv/ 

The Bluesound devices still learn my Sony and a no name universal remote, but not the TCLK remote.

0

• Official comment

  

  Tony W.

  Product Support Manager

  • May 25, 2020 13:36

  Hi Rod

  Thank you for this, I have forwarded this information to our Quality Assurance team to add TLC TV IR Codes. In the meantime, in your NODE 2 settings, please try selecting Players, Customise Sources and enable Auto-Sense Optical and see if that helps to auto-select the TV when it starts receiving a signal from the optical port.

  If that does not work, please select Help, Send Support Request so we can help troubleshoot.

Please sign in to leave a comment.