12v trigger on wake up

Philip van Zoelen

• April 25, 2020 19:25

I use the 12v trigger to wake up my amp (C658). Withe the NAD remote it works fine, but if I wake up the C658 using the Bluos app, it does not wake up the amp. What is wrong?

0

• Official comment

  

  Wesley P.

  • April 27, 2020 19:28

  Hello Philip,
  
  I'm sorry to hear you're experiencing issues with the trigger out of your C658. What I would suggest is to send a support request to have our support crew investigate this issue further for you. You can do this by going to Help > Send Support Request through the BluOS app.

  Once we receive your request, a member of our support crew will review the issue and work with you to resolve this for you as soon as possible.

  Regards,
  Wesley P.

Please sign in to leave a comment.