Node 2 disappeared from Win 10 app

Rolf S.

• April 23, 2020 17:14

Two days ago, my Node 2 disappeared from the Windows 10 controller. My Node 2i and Pulse Flex 2i are still visible.
All my Android devices still can see it, and all three devices see each other, according to the diag output; I even changed the Node 2's IP address to make sure the diag data is not cached.

When I start the app, I can see a multicast from the Node 2, announcing its presence...but the app doesn't care.

I power cycled the Node 2, uninstalled the app, restarted the computer, then installed the app again (I tried 3.8.0 and 3.8.1)...nothing helps. Any ideas?

Here's the content of the multicast (destination 239.255.255.250):

NOTIFY ALIVE SDDP/1.0
From: "192.168.1.101:1902"
Host: "N110-9056823FC771"
Max-Age: 1800
Type: "bluesound:N110"
Primary-Proxy: "media_service"
Proxies: "media_service"
Manufacturer: "Bluesound"
Model: "N110"
Driver: "bluesound_media_service.c4z"

 

Regards,

Rolf

0

• Official comment

  

  Wesley P.

  • April 23, 2020 18:43

  Hello Rolf,
  
  I have escalated this to our support crew to investigate further for you. A member of our support crew will be reaching out to you shortly to gather some additional details and work with you to find a solution to this issue as soon as possible.

  Regards,
  Wesley P.

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