Cannot see library after adding pulse 2i

Answered

Ashish Patel

• May 13, 2020 00:56

Hello, I just added Pulse 2i through the Bluesound controller . I completed the. Necessary stew and upgraded the pulse 2i through the iOS bluesounrd app. However, I cannot see the library once I switch the player to Pule 2i? When I switch the player back to. Adult 2i than I can see the library. Not sure why I can’t see the library when switching to pulse 2i? I have ensure that pulse 2i is connected to the same network as vault 2i.. pls advise Thanks Ash

0

• Official comment

  

  Sam R.

  • May 14, 2020 21:33

  Hello Ashish, 

  I'm sorry to hear you are experiencing issues after adding your new Pulse 2i.

  As you have stated, if the Vault and the Pulse are on the same network, the Pulse should automatically be able to access the Library within the Vault after setup. 

  If however this is not the case, please reach out to our support crew at support@bluesound.com and one of our support crew members will help troubleshoot the issue further.

  Regards,
  Sam R.

Please sign in to leave a comment.