Radio Paradise dropouts

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10 comments

  • Official comment
    Tony W.
    Product Support Manager

    Hi Wolfgang

    We have had heard of some reports of Radio Paradise having intermittent service issues in Europe and have mentioned it to them - we have not heard back yet. I would recommend you reach out to radioparadise.com as well.

     

  • Reinhold Herrmann

    Same problem since 3 days!

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  • Christian Melzow

    Same problem here with my brand new Node 2i ☹️. Is there any new information available or even a solution?

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  • Max Dekker

    same here for a week now. On top of other problems.

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  • Tony W.
    Product Support Manager

    Hi All

    Thanks to the 3 of you for reporting the issue to Radio Paradise... hopefully, they will be able to resolve their service interruption quickly.

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  • Wolfgang Ettlmayr

    There was a firmware update available today for the PulseFlex2i (again labelled v3.8.8), but there is no change in behaviour.

    Still using TuneIn...

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  • Max Dekker

    Here the same, still use the the web URL for RP Mellow Mix.

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  • Permanently deleted user

    Sorry to hijack an old thread

    I am having the exact same issues for the last couple of days.

    What was done to resolve last time ?.

     

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  • Sam R.

    I believe this particular case was resolved from Radio Paradise sever end. In your case however, the next time you have these dropouts occur please send our support crew a diagnostics log via Help > Send Support Request (log will be automatically attached) so they may look into this more closely. 

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  • Permanently deleted user

    Thanks for the quick response Sam.

    I did submit a support request from the BlueSound app with the log etc.

    Hoping to hear from them.

    Cheers

    Hari

     

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