Please just say that this won't work - macOS Catalina and Local/Network sharing...

Answered

Comments

10 comments

  • Official comment

    Hi Rob

    Please continue to work with Support. They will be happy to assist you.

    I am on Catalina myself and network sharing works fine. AirPlay on MacBooks may be a little off but work with Apple to resolve those.

    Comment actions Permalink
  • Avatar
    Rhennigar

    Thanks Tony, I'm glad to hear that you have this working fine, but I still do not.

    It's interesting, this problem that I have is due to a product that your company makes in order to work with Apple devices and you are asking me to work with Apple to resolve this issue. 

    That sounds like a lame recommendation to me. I would think it in your interest to work with Apple to understand how to make your product work as you say it is capable of doing? I suspect I'm not the only person with this issue and it might be useful for you to know how to recommend that people fix this? 

    Just a thought... 

    Rob

    0
    Comment actions Permalink
  • Avatar
    Stefan Mehre

    Hi,

    not absolutely shure and I have no direct solution, but I would bet the problem is that with Catalina SMBv1 support was disabled. So the question is, which SMB versions are suported by BluOS?

    And after that, how to use a SMB share both systems can handle...

    0
    Comment actions Permalink
  • Hi Rob

    If you are having issues, please send us a log file by selecting Help, Send Support Request in the BluOS App so we can help troubleshoot.

    0
    Comment actions Permalink
  • Avatar
    Wayne Richardson

    I am having similar issues.

    I have switched to Catalina recently and have discovered that I can no longer move music back and forth from my iMac to my NAS or to my Vault 2. The vault 2 will no longer accept anything that I try and put into it. After many years of really enjoying my Bluesound equipment (I have a Node 2, a Vault 2 and Pulse 2) I am now unable to move new music that isn't a CD rip to my system. When will you have a fix for this communication problem with Catalina???

     

    Wayne

    0
    Comment actions Permalink
  • Hi Wayne - we cannot fix it because Catalina made changes to how they access external devices - we can however reset your VAULT to resolve it. I am escalating this to our Support Crew who will be happy to resolve but will have to remote into your system to address.

    0
    Comment actions Permalink
  • Avatar
    Wayne Richardson

    Thank you Tony. I look forward to working with the support crew.

     

    Wayne

    0
    Comment actions Permalink
  • Avatar
    Rhennigar

    Hi Wayne, 

    Just a quick note to say that I hope they can fix this problem for you. Unfortunately, I'm still out of luck. 

    Best,

    Rob

    0
    Comment actions Permalink
  • HI Rob - your issue is different - did you select Help, Send Support Request in the App so we may review your log file. If you have, great and I do apologise for the long wait as we have been backlogged. Due to the pandemic, our call volumes are very high as people are all home using their systems while in isolation.

    0
    Comment actions Permalink
  • Avatar
    Jie 3 Gao

    i suggest use mobile HDD, because it's cheap. M10 only support FAT32/NTFS and USB2.0,so don't need to use SSD. 

     

    0
    Comment actions Permalink

Please sign in to leave a comment.