Optical input broken

Answered

Arne Van Damme

• May 04, 2020 18:38

Circle keeps loading, no time is elapsing. Don't have any red light on the end of my toslink cable when put in the node. It does show a re light when I put it in my tv. Have tried it with 2 TVs en 2 cables. Box is probably broken Please fix asap

0

• Official comment

  

  Tony W.

  Product Support Manager

  • May 04, 2020 18:47

  Hi Arne

  As suggested, please select Help, Send Support Request in the App. If it is a hardware issue, our Support Crew will help diagnose it and make recommendations on what your next steps are.
  
  Thank you

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