Amazon Music HD 24/192 Files

Hector E Llenza

• April 13, 2020 20:47

When playing Amazon HD files that are 24/192.  The songs will start for about three or for seconds then pause for one or two seconds and then continue for the rest of the song without any further interruption.

0

• Official comment

  

  Wesley P.

  • April 14, 2020 17:13

  Hello Hector,
  
  I'm sorry to hear you are getting dropouts with your Amazon Music playback. If you are only noticing this issue with 24/192 content, it may be the case that your network throughput is having trouble providing a consistent stream of this higher-end audio. What I would suggest is to try improving the signal strength to your player or directly Ethernet connect it to your router to see if this helps to alleviate the issue.

  If this does not help, please go to Help > Send Support Request in the BluOS app the next time this issue occurs to have our support crew investigate this further for you.

  Regards,
  Wesley P.

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