[Embedded Cover Art] Added in Music.app not showing for albums, but showing for songs

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  • Official comment

    When adjusting Album Artwork, it is always best to purge the Library and rebuild the index by selecting Help, Diagnostics, Rebuild Index. If problems persists after that, please select Help, Send Support Request and our Support Crew will be happy to help.

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    Markr

    Like I mentioned, I purged the index multiple times.

    I have just deleted and reindexed the library, but this time without enabling the "Optimize Artwork" function.  This has the same visual result, with one difference: the individual tracks artwork takes a lot of time to load and will appear 1-by-1.  Without knowing the design of the index, I suspect this means that the artwork is correctly associated with the album: when using "Optimize Artwork" function the images appear simultaneously meaning the same artwork file/binary is loaded for every track rather than individual artwork for each track.

    Tony I appreciate that the support crew can assist, but I'd rather have a publicly available response in case others have the same issue and can just search for a solution rather than writing in.

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    Markr

    The files (which I forgot to mention is in .m4a container) that didn't show the album art, had no issue in other players (eg. VLC).  I couldn't find any open source id3 tag editors for macOS that support resizing of cover art, however I did find a free of charge application called Tag Editor by Amvidia.  This app managed to re-save the album art and now Bluos does show the album art.

    The software seems closed-source without any charge, so I am not sure what their business model is.  However my security software (BlockBlock and LuLu) didn't spot anything suspicious in its behaviour.  So at the moment I would recommend using Tag Editor if Music.app cover art doesn't show in Bluos.

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  • Hi Mark

    Thanks for the feedback - it has been passed along to our QA team for review. In the meantime, if you saw the support article, the fastest way to resolve this is add a cover.jpg file to the folder and Rebuild your index.

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    Markr

    Thanks Tony - I hadn't tried the externally stored art.  I let iTunes reorganise the folder structure and it would be troublesome to manage the cover art file separately.  For now the Tag Editor is a good work-around for me.  Would be great if your QA team can reproduce the issue so it can be resolved.  Please do let me know if they need any additional information.

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