Tidal account created using Apple ID and am unable to connect to Bluesound


1 comment

  • Official comment
    Wesley P.

    Hello Steve,

    I'm sorry to hear you're having trouble with your Tidal login. In the past, I have seen other users have trouble logging into Tidal when not using either a username or email address. At this time, what I would suggest is to reach out to Tidal to see if they can change your login credentials to either a username or an email address to see if this resolves the issue. 

    Since you are still within your trial period with Tidal, you could also sign up for a new account using an email address as this would prevent this issue from occurring.

    In the meantime, I will bring this to the attention of our quality assurance team to investigate further to see if we can provide a solution to this issue in a future firmware update.

    Wesley P.

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