Windows controller questions

Eelton

• April 25, 2020 03:04
• Edited

I'm new to Bluesound. The device is great, but I'm having a couple of issues with the Windows controller (version 3.8.1) and Amazon Music Unlimited:

1) During a search the back arrow takes me to the home screen, rather than the previous screen. So, if I do a search and drill down a couple of screens and then click the back arrow, I lose the search. Is there another way to go back? (This doesn't happen with the Android app.)

2) If I do a search, how do I play a playlist? There is no option for it on the playlist name. I can open the list of songs, but *usually* clicking "play now" causes only one song to play.  Occasionally it plays the whole playlist, but I can't figure out how or why. (Again, this isn't the case with the Android app, which has an option to play the playlist.)

 

EDIT: I believe I figured out #2: Clicking on the first song name plays the playlist, whereas the "play now" option just plays one song. The function in the Android app is more intuitive.

0

• Official comment

  

  Wesley P.

  • April 27, 2020 14:56

  Hello Eelton,
  
  Thank you for taking the time to provide this feedback. Unfortunately, I do not have an Amazon Music account myself to test this with. However, I will pass this feedback along to our Quality Assurance team to investigate further.

  Regards,
  Wesley P.

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